About the Programme
The ability to express ourselves with confidence and to be able to stand up and be recognised is vital to the successful achievement of personal and business goals. This programme gives participant an understanding of the power of assertiveness. It provides them with the tools and techniques to communicate confidently and to effectively influence others.
At the end of the programme participants will
- Know what assertiveness is and how it differs from other influencing styles.
- Understand their own current style of communication.
- Understand the importance and impact of body language.
- Have tools and techniques to become more assertive and influence people more effectively in future.
- Have greater confidence when communicating with people.
- Have an action plan to implement the key learning achieved.
Who should attend?
Anybody who would like to improve their confidence and their communication and influencing skills when dealing with customers, colleagues or other staff at all levels in an organisation.
Thank you for all the information and useful tools you passed on to me at the Assertiveness Training course. To date I am using quite a few and they are proving very positive indeed. You are a very genuine teacher and obviously very passionate about this angle of learning. I am delighted to have attended your course and will look forward to further courses in the future.
Aphrodite Chiropody Health and Beauty Clinic